With e-commerce trends climbing and online shopping increasing, its more important now than ever to ensure your customers purchasing experience is at its best. This includes making sure your product stays looking just as flawless as it did when it left your facility when it arrives at your customers doorstep. You handle your beautiful products with the utmost care, but are others exercising that same level of care throughout the shipping process? Impact monitoring is here to ensure that they do.
Impact monitoring uses a highly visible device, also known as an indicator or ShockWatch indicator, that activates when impacted above a predetermined level. According to SpotSee, an industry-leading manufacturer of impact indicators, stated that having an Impact Monitoring Program is proven to reduce damage rates by 40%-60%. Just knowing that a load is being monitored can deter bad handling. However, we all know accidents happen. This connected monitoring device shows damage detection, keeping your cost low and the right parties responsible. Data and analytics from these indicators can also eliminate pain points within your supply chain.
Some of the great benefits of using impact monitoring and impacting indicators are:
There are lots of different elements to consider when selecting an Indicator. Two of the most important are shipment volume and weight, as well as the relative fragility of the load. Selection guides and field testing are excellent tools to utilize for selecting an appropriate indicator.
There was a recent case study published about a company shipping waffle cones to restaurants. All the restaurants receiving the product were consistently reporting that their beloved waffle cones were arriving in pieces, resulting in high product returns and a loss in their company confidence. Dont worry though, there is a happy ending to this story. The company started placing StopWatch indicators on all their shipments and their damage rates dropped significantly, helping to ensure that intact waffle cones arrived at the restaurants.
In another case study, a furniture company made conference tables. The furniture company was having issues with these tables suffering corner damage. The cost for the tables to be returned and reworked exceeded $2,000 each, with additional damage to the companys reputation. Deciding to finally put their stress fest to rest, the furniture company switched to using ShockDots on their tables being shipped. This dropped their damage claims from two per week to three per year!